General Enquiries: +61 7 3398 0111
Admissions and Assessments: 1800 700 274
Day Patient Admissions: +61 7 3398 0270

FAQs

About Belmont Private Hospital

Will I be covered by my private health insurance provider?

This depends on your individual cover with your health insurance provider. The admissions and assessment co-ordinator will arrange a fund check with your health insurer, to obtain information of any potential out of pocket expenses to be paid by you.

Can I have a private room?

Accommodation consists of:

  • Single rooms with an en suite bathroom
  • Shared rooms with an en suite bathroom

Your accommodation will be determined by availability of rooms. If sharing, you will share a room with a person of the same gender. DVA patients will be admitted to shared rooms under our agreement with the Department of Veterans' Affairs.

What Mental Health disorders does the hospital treat?

Belmont Private Hospital is an authorised Mental Health Service under the Queensland Mental Health Act 2000. The hospital provides treatment for most general psychiatric disorders and more specific disorders. Our treatment units, programs and key services include:

  • Generalised Psychiatric Treatment Unit
  • Brisbane Centre for Post-natal Disorders
  • Cognitive Behaviour Therapy Unit
  • Outreach Community Service
  • Trauma and Dissociation Unit
  • Dual Diagnosis Rubicon Program

Admission to Belmont

How do I arrange admission to the hospital?

A letter of referral from your doctor will be required. The admissions and assessment co-ordinator will conduct an over-the-phone assessment and obtain your health fund details. Following assessment and a health fund check, the admissions and assessment co-ordinator will discuss your case with one of the hospital's accredited psychiatrists. Following approval for admission, the admissions and assessment co-ordinator will contact you to arrange admission.

Do I need a letter of referral from my doctor?

Yes. A referral is required from your treating general practitioner or specialist.

Does the hospital accept admissions after business hours?

Yes. General, non urgent admissions are arranged during the hospital's business hours which are Monday to Friday, 8am - 5.30pm, however patients can be admitted out of hours by arrangement.

Please call 1800 700 274 for all admission enquiries.

This hospital does not have an Emergency Department.

Can I drive myself to the hospital?

No. As a general rule we don't recommend that patients drive themselves to hospital for treatment or while undergoing treatment. Please arrange a family member or friend to bring you to hospital. Note that we also have limited on-site parking available only for visitors and staff. 

For further information about driving while undergoing treatment, speak to your treating psychiatrist.

Packing for Your Stay

Can I bring my mobile phone?

Yes. However, it's important to turn your mobile off while participating in the group activities. 

If you are admitted as an inpatients, you will also need to turn your mobile phones off from 8pm to avoid disturbing other patients. You'll also be provided with your own bedside phone.

At Belmont Private Hospital local calls are free. Patients can purchase phone cards to make mobile, long distance (STD) and international (ISD) calls.

These cards can be purchased from reception between 8am and 5.30pm, Monday to Friday.

Can I bring other electrical appliances with me, such as my laptop and hairdryer?

Yes. However, please note that all valuables are brought in at your own risk. Electrical appliances must be checked by the hospital maintenance department before being used. Appliance compliance checks only occur between Monday and Friday.

Can I bring my own pillow and photos of family and friends?

Yes. You can bring these things with you, particularly if they will help you feel more comfortable.

How long will I need to be in hospital?

Your length of stay is determined by your individual need and as recommended by your treating psychiatrist.

 

Staying at Belmont

What do I need to bring with me into hospital?

You'll need to bring:

  • Letter of referral
  • All medications you are currently prescribed and any repeat scripts
  • Medicare and/or private health insurance cards
  • Casual comfortable day clothes
  • Comfortable footwear
  • Clothing and footwear suitable for exercise and walks
  • Nightwear (for inpatients)
  • Personal toiletries

The admissions and assessment co-ordinator will advise you of any other requirements

Can a family member joing me for a meal?

Yes. Our catering staff will organise a menu for your family member if they'd like to join you. 

Visitor meal vouchers can be purchased at front reception. Please give as much notice as possible so our catering department can ensure you receive your choice of meal.

Once admitted to Belmont Private Hospital as an inpatient, will I be allowed to leave at my own will?

Leave will be determined as part of your treatment plan which is decided in conjunction with your treating psychiatrist and in accordance with hospital policy.

What happens during the day while I am a patient at Belmont Private Hospital?

Belmont Private Hospital provides active treatment, including individual and group programs. You'll be encouraged to participate in lectures and group therapy sessions. These are an important component to the program and provide an opportunity to explore emotional and behavioural patterns as well as education about your disorder.

Can I have visitors?

Yes. Visiting hours, with the exception of Special Care Unit are from 10:00am until 8:00pm.  Special Care Unit visiting hours are 12:30pm to 2:30pm, and 6:00pm to 8:00pm.

We do request that visits are limited during group program sessions.

Upon arrival at the unit we do request that all visitors proceed to the staff station. Children must be supervised at all times.